A decade or so ago there was a heavy exodus of patients from the East and North Eastern part of the country, seeking medical treatment in the South India due to the dearth of quality healthcare service providers in our region.
A population bank of about nine crores in West Bengal and around three crores in the northeastern states were left with less choice of affordable and quality treatment. However, the last 10 years have seen lot of healthcare providers emerging in this part of the country and Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS) takes pride in being a pioneer amongst them in terms of quality and volume of services at affordable rates.
To serve the people of West Bengal and the neighbouring states, RTIICS was set up in April 2000. It started as a 100-bedded cardiac super speciality hospital and later on in 2004 other 32 disciplines were brought into the spectrum to provide complete, affordable and quality healthcare under one roof.
Today it is a 550-bed super speciality tertiary care hospital with 33 multi-specialty departments with focus on cardiology, cardiac surgery, urology, nephrology, kidney transplant, joint replacement, minimal invasive surgery and neuro sciences. Patients not only from the region, but also from neighbouring countries like Bangladesh, Myanmar, Nepal and the African sub- continent come here for treatment.
USP
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R. Venkatesh
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Powered by the Vision of Dr Devi Shetty, the Chairman, RTIICS was built on solid foundation of ethical, high quality medical practice at affordable cost. The biggest USP of the hospital is that all super speciality services are available under one roof, backed with highly trained doctors, nurses and paramedics in a high volume, low cost model.
Achievements
- Over 90000 cardiac cathlab procedures
- Over 26000 adult and paediatric cardiac surgeries
- Over 900 kidneys transplant and 250000 dialysis
- Over 50000 multi-speciality surgeries (joint replacement, minimal invasive surgeries, neuro surgeries and general surgeries)
- Over 50000 senior citizen club members
- Over 18000 patients received financial assistance through Guest Support Cell
Academics
The courses being conducted by the institution are:
- DNB courses in cardiology, anesthesiology, ophthalmology, general surgery,
- Nephrology and genito-urinary surgery
- Fellowship in cardiac anesthesiology, critical care medicine, paediatric cardiology
- A wide range of paramedical courses like laboratory, radiology, dialysis technician etc.
- Nursing Courses like BSc, MSc, GNM and CVT
- Non-medical course namely PG Diploma in Hospital Front Office Management as a tie up with Netaji Subhas Bose Open University
Medical facilities and specialities
The focus of the hospital is on cardiology, cardiac surgery, urology, nephrology, kidney transplant, joint replacement, minimal invasive surgery and neuro sciences. Supported by a team of full time qualified doctors in all speciality, the hospital has the best infrastructure for critical care in the region. It has the largest number of private ICCU beds and has 160 critical care beds.
We also have a NABL certified lab along with the latest radio imaging services in MRI/CT/X-ray/USG. Nuclear medicine department.
Certifications /affiliations
The hospital is NABH, NABL certified. In addition it has been recognised as the centre for DNB and PGDCC studies.
Cost and services vis-a-vis other hospitals in the state
RTIICS is a cost conscious hospital that strives constantly in bringing down the cost of care, still maintaining the highest standards in quality of care. It has a transparent billing system backed by top management commitment to maintain packages.
Safety and security
The NABH certified hospital is driven by patient safety and security guidelines. Right site surgical identifications, patient falls, and other clinical safety measures are constantly monitored. Besides clinical safety, the patient security also in terms of fire safety, is also monitored.
Infection control measures
Infection control is being driven by a dedicated infection control team, consisting of infection control nurse, microbiologists etc. The infection control measures cover various efficiency and outcomes measures, tracking surgical site infections, blood stream infections amongst other. As an organisation, we constantly monitor benchmarking our infection rates with our other group units.
CSR activities
The hospital is driven by their Chairman’s vision of making healthcare affordable for masses. CSR activities form thedaily activities, and partner organisation like Rotary, NGOs, and also individuals who have an approach to philanthropy. They have been making all efforts to ensure that a patient is not refused care, due to lack of funds. In last 13 years, more than 18000 patients received financial assistance through the Guest Support Cell.
 Eastern India has always been a strong focus for Narayana Health for more than a decade now.Having started with its flagship hospital, Rabindranath Tagore International Institute of Cardiac Sciences, Kolkata in early 2000, today the Group has expanded its presence within Kolkata to Rotary Narayana Multispeciality Hospital in Salt Lake and Westbank Narayana Heart Centre, Howrah. These units are focused on high-end affordable treatment in opthalmology, cardiology and nephrology services.
Aimed to bring in high quality tertiary services to the underserved areas in Eastern Region, the Group has been dedicated to serving the communities in cities like Jamshedpur, Durgapur, Sliguri, Bhubaneshwar and Guwahati. The Group aims to bring in high quality affordable and ethical healthcare to the masses in their own region. It is all about building medical trust and credibility so that patients don’t have to travel from East India to South or North India for high-end medical treatment. NH has been successful in creating this trust in the community. – Deepak Venugopalan, Zonal Director – East, (Narayana Health) |
