Private healthcare in North Bengal
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| Dr (Major) Indranil Mukhopadhyay |
Private healthcare in North Bengal has changed a lot recently. It has gone to the next level where corporate culture has come with standardised healthcare. Medica pioneered the process in 2007.
Advanced medical services at MNBC
MNBC provides the most advanced medical facilities. Our cardiac care is holistic where we give round the clock haemodynamic and respiratory care in the presence of intensivists and medical officers. The ICCU and cardiac care units are going to be expanded shortly. Haemo dialysis and CPAD are given by our dialysis unit. Neonatal intensive care capacity was recently increased and paediatric intensive care is available for children needing critical care. All types of minimal access surgeries in general surgery, OB/ GYN and ENT are done. The endoscopy department looks at all types of endoscopic procedures related to gastroenterology and ENT. We regularly perform brain tumour surgery, micro discectomy, arteriovenous malformation correction, trigeminal neuralgia and other complicated neuro-surgical procedures.
Benchmarks set by MNBC
We believe in involving patients in all process of their healthcare. Our patient hand books, health hosts, emergency coordinator, guest relationship executives etc have brought a human touch and compassion to patients. Entire stay of a patient, from admission to discharge is process-driven. Feedback taken from all patients are analysed later.
Spreading wings
Our approach will be capacity building with more focus on strengthening our services and adding new services like onco-surgery/ arthroplasty/ maxillofacial surgery.
CSR activities
Under our ‘Sahayata Project’ (medical transportation service) patients residing in and around Siliguri will be provided free round-the-clock ‘medical transportation’ to our hospital. We also regularly provide concession to patients from BPL category and organise free medical camps.
Ensuring security and safety
We are following all aseptic techniques and standard safety protocols as well as maintaining adequate nurse-patient ratio.
Future ahead
Healthcare should be made more accessible and affordable with door step delivery. A very strong corporate presence in the region is in the future. Healthcare will be more holistic and movement to faraway places will be lesser.
