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Kalinga Hospital: Rendering super speciality health services in Odisha

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Dr Mala Chattopadhyay
Managing Director,
Kalinga Hospital

Set up by a visionary philanthropic group of Oriya NRIs, Kalinga Hospital Ltd (KHL), since its inception in 1990, has been serving the community by delivering preventive, curative and rehabilitative services to the patients from all the economic and social strata. With 250 beds and the spectrum of other services the hospital still serves as the most comprehensive, affordable and dependable healthcare institution to the community.

Dr Mala Chattopadhyay has taken over as the MD of KHL since March 15, 2012. In an interaction with her, she said, “Today, Team Kalinga is thinking beyond horizon. Completely understanding the need of the hour, Team Kalinga is on a sincere endeavour to reach out to the patients. We are focussed towards patient service and patient satisfaction and are making continuous efforts to exceed the service expectation by delivering quality care.” This can only be achieved by building a ‘bridge of trust’ between the healthcare provider and community, so that the community can crossover to the hospital.” As an ISO 9001 – 2000 institution for rendering multispeciality healthcare services, KHL has also been declared as a referral hospital of first choice for treatment of government servants and their families, by Ministry of Health & Family Welfare, Govt. of Odisha. KHL is also certified as a centre to perform kidney transplantation by the Directorate of Medical Education and Training.

Their centres of excellence includes upgraded 24X7 emergency and trauma care unit to meet tertiary healthcare standards. They also have a track record of 300+ successful kidney transplants. There is also a well equipped cardiology and cardiac surgery department (private) established in the hospital. State-of-the-art medical surgical gastroenterology department with modern machines – hemoclip, APC, ERCP etc and the largest number of dialysis machines under one roof in Odisha are also the high points of KHL. Advanced orthopaedic surgeries – endospine and total knee or hip replacement etc are also available under one roof along with the most modern diagnostic and therapeutic investigation as EP study, CT guided FNAC, mammography and 1.5 Tesla MRI.

With their team of highly qualified and skilled doctors, many of whom have come back from abroad leaving lucrative offers, KHL is trying to prepare a suitable platform by giving infrastructural support, so that these specialists can give their best to the people of the state of Odisha. Under the vision of the new management, steps are being taken to inculcate the culture of dealing with empathy and compassion combined with competency. The change in the behaviour of staff through counselling and constant training and development will be done to bring change from “Healing Touch” to “Touch Technology”.

KHL is obliged to discharge its corporate social responsibility towards the well-being of the society. Very recently, Team Kalinga has collaborated with Puri Administration for providing emergency and trauma care services to the pilgrims of Rath Yatra – 2012. Team Kalinga is proud to have played an instrumental role for saving a few lives in Puri this year. Team Kalinga has devised an outreach programme and will be launching its first satellite information centre cum superspeciality clinic soon, which will be followed by more such set ups depending upon the gap analysis. Health check-up camps, awareness programmes, talk shows and open house are being arranged at different districts and corporate houses with a structured approach. Patients come to the hospitals, hoping against all hopes that they will be saved from their critical diseases. Team Kalinga is well aware of its responsibilities towards the safety and security of its beneficiaries” said the MD. KHL is trying to conform to the state led direction for the safety and security of the patients. “We already have a laid plan for the response to Code Blue, Red and Green. On the second level, KHL is planning line of action to Code Grey, Orange and Pink”. Evacuation routes, emergency response team, mock drills, the latest techniques like surveillance camera, smoke detectors, fire alarm, and most importantly the awareness, preparedness, and alertness of the staff who can be deployed to the rescue action are being addressed.

Dr Mala Chattopadhyay is looking forward to serve the state of Odisha with her sincerity, dedication and perseverance. She also said, “Though the state is observing an inflow of the healthcare facility providers, the KHL remains the hospital of the people, for the people and by the people of Odisha.”

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