Client brief
The client is a healthcare IT service company in India. They are pioneers in enabling efficiency in the healthcare ecosystem by providing innovative web-enabled services and technology solutions to the healthcare industry.
The Government of Tamil Nadu launched a flagship scheme for mass health insurance that covered 40 million people in the state, giving them cashless access to more than 500 life-saving treatments and surgeries. The scheme was aimed at providing affordable and quality health services to the people.
The client was chosen as one of the healthcare solutions partner in this initiative for providing solutions to automate the IT infrastructure and create a web-based information exchange platform.
Client requirements
The client was looking for an IT partner who could assist them in creating an agile and scalable IT infrastructure to ensure successful implementation of the Chief Minister’s Comprehensive Health Insurance Scheme. The project included automating the claims processing and management cycle and make it available online so that 600+ healthcare providers distributed across Tamil Nadu could access it. The system would also have to be robust enough to process large volumes of applications quickly. The client was very particular about enabling the applications to run at peak performance, simultaneously reducing the CAPEX and OPEX.
Solutions offered
Keeping in mind the varied business needs of the client, HCL offered the following solutions –
- blu IaaS (Infrastructure as a Service): HCL provided IaaS with customer’s choice of configuration and operating environment for the enterprise setup. This included high storage capacity and multiple layers of security to secure huge volume of data large data Troubleshooting virtual hardware as and when required
- Smarter and faster backup retention and restoration
- High uptime of services
- Pay-as-you-go pricing models, nearinstant scalability, provisioning of servers on the fly and ready availability of bandwidth and infrastructure.
Business benefits
The implementation of the blu Enterprise Cloud Solutions at the client’s premises enabled the IT team to manage its IT infrastructure in an efficient and ondemand manner.
The business benefits, which emerged as a result of the deployment included –
- Reduced Capex and Opex by 40 per cent
- Improved operational efficiency with 99.5 per cent uptime
- Coverage of more than 50 per cent of the state population under the scheme
- Treatment outreach to more than 1.6 lakh beneficiaries within nine months of launch of the scheme
- Single window view of the entire IT Infrastructure performance
- Greater business agility
- Scalable IT infrastructure available at the touch of the button
