SRMC International Patients Care and Services

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The hospital provides the best services while consciously meeting the expectations of patients

Sri Ramachandra Medical Centre (SRMC) is a tertiary care multispecialty university hospital. The medical centre was founded in 1985 with the intention of translating the experience and expertise in medical education into tangible and affordable health care practices suitable for the community.

SRMC is located in Porur, Chennai, right at the intersection of the busy Chennai-Bangalore Expressway and the Chinglepet Chennai toll way. It is 8 km from the international airport and 12 km from the city. It is easily accessible with good roads and a slew of public transport options.

Mission

  • Sri Ramachandra Medical Centre will actively promote and preserve the higher values and ethics in education, healthcare and research and will pursue excellence in all these areas while consciously meeting the expectations of the people it serves without prejudice and in all fairness stay socially meaningful in its propagation of the various arts and sciences to enrich humanity at large.

Vision: International Patients Care and Services Department

International patients care and services department aims to provide quality care and valuable health services at reasonable cost.

Objectives:

  • Quality care to patients
  • Increase flow of patients
  • 100 per cent patient satisfaction
  • Identify potential areas and maintain possitive relations with external bodies

Inpatient facilities

  • SRMC is the largest single healthcare facility in Chennai in the private sector with 953 inpatient rooms. Rooms are designed aesthetically and with particular emphasis on patient safety and privacy. Elegantly designed suites and deluxe rooms adorn the seventh floor overlooking the scenic campus and are available for patients who value luxury. Budget accommodation ranges from shared cubicles to single rooms all under one roof.
  • Cardiology and interventional cardiology; paediatric cardiac surgery; cardiothoracic and cardiovascular surgery; orthopaedic surgery and joint replacement surgery.
  • Spinal surgery; arthroscopy and minimally invasive surgery; neurology and neuroradiology, neuro surgery; nephrology and renal transplantation; urology; cleft lip, palate and craniofacial surgery; interventional radiology; infertility and reproductive medicine; ENT surgery and gastroenterology, besides preventive master healthcare programme executive healthcare programme

IPCS

This centre is headed by the Dr Balaji Singh, Chairman with an excellent team of an executive, Jetty Thampi, Coordinator/ Translator, Murganantham, office assistant and secretary. The hospital have catered to almost 10000 patients as out patient and inpatient since 2008.

Services offered

  • Trained specialists: A large percentage of SRMC doctors and surgeons have been educated, trained or have worked in leading medical institutions around the globe including the US, UK and other countries in Europe. Their commitment to providing top class medical care has won several national and international awards and recognitions.
  • New age equipment: State-of-the-art equipment (manufactured by world leaders like GE, Toshiba, Medtronic, Philips, Siemens etc) for all diagnostic and therapeutic procedures is available under one roof at the medical centre adding to the efficiency of diagnosis and treatment and also adding to patient comfort and convenience.
  • Estimations and visa invitations: Complimentary medical opinions and treatment estimates are provided against medical reports provided to SRMC.
  • Price value equation: Advanced western technology at Asian prices is what one gets at Sri Ramachandra Medical Centre. The total cost of the treatment at Sri Ramachandra Medical Centre and all other expenses including travel is significantly lower than for similar services in the US, the UK, European countries or even competitors in India without compromising the quality of treatment or the standards of facilities.
  • No waiting period: There is no waiting period for treatment at Sri Ramachandra Medical Centre. The international patient services department ensures that appointments for consultation and surgeries are confirmed even before they leave the country. Also, the ready availability of a large pool of specialists across several medical disciplines assures immediate access to top consultants.
  • Excellent patient-care facilities: Cutting-edge medical treatment and services apart, Sri Ramachandra Medical Centre also goes out of its way in making sure that the patients have a comfortable and hassle free stay. Airconditioned private rooms with attached washrooms, cable televisions, beds for companions, room service, laundry service etc add to the convenience. Free high speed WiFi is also available for international patients to communicate with their kith and kin.
  • Guest house: There is a provision for in-house guest house, serviced apartments for patient and companion’s stay outside, but within the hospital campus.
  • IPCS department is available to meet and coordinate other needs like arranging interpreters, accommodation for the companion, assistance in shopping, currency exchange etc. A trained medical assistant can also be provided to take care of the patient during and after the treatment until full recovery.

Testimonials

Tina Dovellos (US)

Warmth and professionalism, comfort and care. What more can any one ask for?

Saleh Shaibany (Oman)

Good service, polite doctors and very hardworking nurses. The hospital is at a very quiet place which is good for patient recovery. It has a good, serene surrounding.

Dr Bryco Angelo (France)

Very interesting hospital with high technical performance. Very reassuring for patients. Thanks a lot to the doctors for their visits and help.

Udesh I W Seneviveka (Sri Lanka)

The service rendered by the staff is exceptional. All in all, it is an excellent service and I will never hesitate to recommend SRMC for any of my relatives and friends.

Issa Saif (Iraq)

We would like to congragulate SRMC for a good service. Everyone has been just fantastic including the doctors, nurses, international department and all other non-medical staff. SRMC will always be in our hearts. Again, thank you so much.